Suds Q&A

Are there harsh chemicals in Suds products?

Lure Essence

No, Suds products are:

SLS Free
Cruelty Free
Tallow Free
Silicone Free
Paraben Free
Palm Oil Free
Phthalate Free
Vegan Options
Formaldehyde Free
Earth Friendly Products

Aromas Q&A

 What are the benefits of soy wax? 

Lure Essence

Soy wax provides a much cleaner burn that does not include carcinogens, toxins, or pollutants so they are less likely to trigger allergies. You will not get petrol-carbon soot like you get from petroleum-based paraffin candles. Our soy wax is FDA approved and kosher certified. Soy candles last much longer than paraffin candles of the same size and soy wax is biodegradable which benefits our environment. Soy wax candles also hold the scent from essentials much better which allows a gradual scent release providing a more enjoyable atmosphere.

How do I prevent my candles from tunneling?

Lure Essence

Candle Tunneling is when a candle burns down the center, leaving a rim of hard wax around the outside. It will result in your candle not burning for as long as it should and you may even find you lose your wick eventually. It's frustrating and can happen to all candles regardless of the quality and cost. The good news is that tunneling isn't inevitable and it's completely preventable. It's all about treating your candle the right way from day one.

The key to avoiding tunneling is to  leave your candle lit for 2 - 4 hours or until there is a full melt pool the first time you light it. You need to ensure that the wax melts right across the top of the candle on the first burn. This creates a candle memory that ensures on subsequent lightings, the candle will continue to burn right across the whole surface right down to the base of the glass.
Throughout the life of the candle, it's best to avoid frequent short burns, instead ensuring that you have occasional long burns similar to the first one, to keep the wax open.

How do I clean the wax out of my warmer?

Lure Essence

Just turn on your warmer in order to melt the wax. You can pour melted wax into a disposable container or pour the wax into the original packaging for reuse. Use a paper towel to wipe out the warmer lid.

We recommend waiting 5 minutes after shutting off to let the warmer cool down before removing the wax. The bulb can get hot so do not recommend touching the bulb or changing the bulb out until after the cool down 5-minute period has been reached.

Do we use essential oils or fragrance oils?

Lure Essence

We use essential oils over fragrance oils when we can for a product. Also, we take all precautions and must carefully add the oils both essential and fragrance correctly when using them. All of our scents are either essential oils, or a mixture of both essential oils and fragrance oils.

The easiest way to know what is essential oil scented vs fragrance oil scented is this - Cinnamon, Lemon, Vanilla, Lavender, our fruity scents are essential oil scented. Scents that are not natural like Blueberry Muffin, you can’t pick that from a plant is an example of a mixture of essential and fragrance oils. Other mixes are Pumpkin Dessert, Fresh Breeze, Caramelized Pralines, and Hotty Maple Toddy.

We do not use any chemical dyes and we do use unbleached cotton wicks that are lead free. We try to keep it all as natural as we can. To give a variety of scents, we have to create some using our essential oil and fragrance oil mixtures.

  What if I can barely smell my candle/melt?  

Lure Essence

Some scents are lighter and others are much stronger. We try and offer a range of candle/tart scents and strengths. With that being said we are always working with other scent companies, in order to always provide the best product that we can. 

If you feel you have received product that does not perform the way that it should, and you would like to return your product for testing, you will need to ship the product back to us. Candles cannot be burned more than 10% to be eligible to be replaced. Melts cannot have more than 2 missing to be eligible to be replaced. If there is something wrong with the product, we will refund your shipping and send out the same product for you. If the product does not show any signs of being defective there will be a 25% restocking fee and we will issue a voucher worth 75% of the product cost.

What are Aroma Beads made of?

Lure Essence

Aroma beads are all natural dried out cob beads that do not retain moisture and holds scents for months. You can also add new scents to the corn cob beads to create a new aroma.  Aroma beads are scented using a unique mixture of essential oils and fragrance oils.